“Contact us.” It’s an incredibly common web page that customers will often google in an effort to get help — be it a phone number, a virtual chat assistant, or something that can help us find answers, quickly. And yet those pages can become some of the hardest to find on a website. The reason?Continue reading “Improving Liberty Mutual’s digital support experience”
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Redesigning the Liberty Mutual homepage
First, let me just say that none of this work would be possible without my buddy Dan Roge’s help. In fact, he has a breakdown of the work on his website that I’d highly recommend checking out if you’re interested to learn more. The image you see below is that of Liberty Mutual Insurance’s homepage.Continue reading “Redesigning the Liberty Mutual homepage”
Jason Bushey 